Terms

TERMS – HOW TO SHOP AT BYTIMOTHY
The following sales and delivery conditions apply to all deliveries from BYTIMOTHY. The conditions apply in the event that no other written agreements have been entered into between you as the buyer and BYTIMOTHY.

DELIVERY
World wide delivery only 9 Euro.

Delivery of goods from BYTIMOTHY is considered to have taken place when the consumer has received the goods. If you do not receive the ordered goods within normal delivery time, please contact us so we can have the package requested.

RETURN
By law, you have a 14-day right of return. Ie. if you regret the purchase, BYTIMOTHY must have received the item returned within 14 days of delivery. However, we would like to point out that there is no right of return for custom-made goods. 

You have a duty to return the item in substantially the same condition and quantity as it was received. We point out that if you receive a poster in paper tubes, the poster MUST be wrapped in tissue paper or possibly. bubble wrap around the ends when you send it back in cardboard tubes. Otherwise it may be curled during transport and we will not refund money for items that are damaged. If you exercise the right of withdrawal, you will get your money back when we have received the item back and inspected it. You pay for the freight return to BYTIMOTHY. Please send as a package so that your package can be tracked.

REPLACEMENT
Unfortunately, we can not exchange your items for another color or size. Please place a new order on the website if you want an exchange.

COMPLAINTS
If there are errors or defects in a delivery from BYTIMOTHY, you must contact us as soon as possible by mail (see under the item “Contact”). If you want to complain about an item, it is your duty to state and, on request, show how the error or defect manifests itself. We are very happy to receive pictures of the shortage.

As a starting point, you can complain about manufacturing defects that appear no later than two years after you have received the item, provided that the item has not been breached. We will assess the complaint – if it is due to wear and tear, incorrect maintenance or use, the right of complaint can not be asserted. When we receive a complaint about an item, we will decide whether the item should be exchanged or whether the money should be refunded.

Information about appeal possibilities: A complaint about a product or service purchased from us can be submitted to the Danish Competition and Consumer Authority’s Center for Complaint Resolution, Carl Jacobsens Vej 35, 2500 Valby. You can complain to the Center for Complaint Resolution via www.forbrug.dk. The European Commission’s online complaints portal can also be used to lodge a complaint. This is especially relevant if you are a consumer residing in another EU country. Complaints can be submitted here -http: //ec.europa.eu/odr.

PAYMENT
Here in the store you can pay with Visa, MasterCard, Maestro, Visa, Visa Electron, JCB and American Express. It’s free for you. And without risk. We withdraw the money from your payment card when the item is shipped, not before. We do not charge you a debit card fee.

THE RISK OF THE GOODS
The risk for goods purchased in BYTIMOTHY passes to you as a consumer at the time of delivery.

PERSONAL DATA POLICY FOR BYTIMOTHY
We only collect personal data in cases where this should be relevant to us, and we will only collect personal data if it is relevant to your activity at BYTIMOTHY. When collecting, processing and using your personal data, we always comply with all relevant legal provisions. We will only store your personal data as long as we are either subject to a legal obligation to do so, or as long as it is relevant to the purpose for which they were collected.

COOKIES
If you want to buy and receive a product from us, we need to collect certain personal data in order to complete the transaction and to be able to offer you our services.
We can obtain information such as name, email address, postal address, delivery address (if it varies from postal address), telephone number and payment information.
BYTIMOTHY collects and processes your personal data when you do the following:
Visit our website
Completes a purchase of our products
Sign up for our newsletter
Sends us questions, complaints or feedback

DATA CONTROLLER
The data responsible for the collection, processing and use of your personal information on BYTIMOTHY Hjarbækvej 65 – 8831 Løgstrup.

Basis of treatment and purpose
We collect your general contact information such as name and address in order to deliver the product that you have purchased from us. We will collect your e-mail address in order to send you an order confirmation and a delivery confirmation.

When you pay for your product, we collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment settlement and fulfillment of the agreement entered into.

If you have given us your consent during the registration process or on our website, we will use your e-mail address to send out a newsletter. You can sign up for and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to revoke the consent at any time.

If you do not want to provide the personal data required to complete a purchase of a product, you will unfortunately not have the opportunity to purchase products from us on our website.

Your information (except your e-mail address if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your item.

Other recipients of personal information
We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

If you have ordered delivery, the information about your name, address, telephone number and e-mail address will be handed over to our shipping company, pt. GLS for the purpose of delivering your purchases.

We have our webshop and payment system through DanDomain A / S, which acts as our data processor. All personal data that you provide on our website will be stored in DanDomain’s data centers.

We have entered into data processor agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

YOUR RIGHTS
As the registered customer, you have a number of rights, which we must ensure fulfillment at all times. You have the right to request us the following:
To access and correct / change your personal data
To have personal data deleted
In addition, you have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.
If you no longer wish us to process your personal data, or to restrict the processing of your personal data, you can also send us a request to this effect to our e-mail address info @ BYTIMOTHY.

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